Pakistan Telecom Consumers face problem in dialing Zero
Pakistan Times National News Desk

KARACHI: The Pakistan Telecommunication Company Limited (PTCL) started providing its consumers with international code-barring service. However, in some parts of the country, some consumers complained facing problem while dialing Zero.

PTCL Deputy Chief Engineer Mohammed Farooq said that some consumers may face problem while dialing zero only because that they do not know new codes, adding, “however, the company did not receive any complaint in this regard whatsoever.”

The Pakistan Telecommunication Company Limited (PTCL) is providing code-baring facility to its customers free of charge to help avoid misuse of their telephone lines, a spokesman said here.

"With this facility, the consumers can block the national and international direct calls as well as booking of calls from their telephones," he said in a statement. Through this facility calls to mobile telephones and premium rate service calls can be blocked, he added.

The PTCL spokesman advised the subscriber to keep the code barring facility activated round the clock to get maximum benefit from it. He said the customer can restore the facility anytime.

According to the spokesman, the usual procedure for code-barring facility for telephone numbers starting with the prefixes of;

282, 227, 287, 210, 221, 217, 2295, 2218, 2296, 224, 223, 546, 444, 443, 559, 550, 546, 548, 547, 551, 552, 553, 554, 555, 4490, 4491 and 2480 is as under:

To avail the facility of call booking, making call to mobile and nationwide dialing, the customers are required to press *33*code*02#

· To make local calls only, press *33*code*04#

· To block local calls, call booking, call to mobile, nationwide dialing and international dialing, press #33*code#

· To change code number, press *99*old code*new code#

The PTCL spokesman said that the code-barring facility can be obtained from the divisional engineer phones of respective areas by submitting an application.●